Privacy Policy

1. Introduction

Welcome to Brivio. We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered text-to-speech platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name and profile information
• Profile picture (if provided)
• Authentication data from third-party providers

2.2 Authentication Through Third-Party Services

We use Auth0 as our authentication service, which allows you to sign in using:

• Google: When you authenticate with Google, we receive your basic profile information including your name, email address, and profile picture from your Google account.
• Amazon: When you authenticate with Amazon, we receive your basic profile information including your name and email address from your Amazon account.
• Other OAuth providers: We may support additional authentication methods that provide similar basic profile information.

2.3 Content and Usage Data

• Text content you upload or input for speech synthesis
• Audio files generated through our service
• Usage patterns and interaction data
• Device and browser information
• IP address and location data

2.4 Payment Information

Payment processing is handled by Stripe. We do not store your credit card information on our servers. Stripe may collect and process payment-related information according to their privacy policy.

3. How We Use Your Information

We use your information to:

• Provide and maintain our text-to-speech services
• Process your audio generation requests
• Manage your account and subscription
• Send you service-related communications
• Improve our AI models and service quality
• Ensure platform security and prevent fraud
• Comply with legal obligations
• Provide customer support

4. Third-Party Authentication Services

4.1 Google Authentication

When you choose to authenticate with Google:

• Google's privacy policy and terms of service apply to their authentication process
• We only request basic profile information (name, email, profile picture)
• We do not access your Gmail, Google Drive, or other Google services
• You can revoke our access to your Google account at any time through your Google account settings

4.2 Amazon Authentication

When you choose to authenticate with Amazon:

• Amazon's privacy policy and terms of service apply to their authentication process
• We only request basic profile information (name and email)
• We do not access your Amazon shopping account, Prime services, or other Amazon services
• You can revoke our access to your Amazon account at any time through your Amazon account settings

4.3 Auth0 Integration

We use Auth0 to manage authentication securely. Auth0 may collect and process authentication-related data according to their privacy policy. This includes session management, security tokens, and authentication logs.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Auth0 (authentication), Stripe (payments), cloud hosting providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly authorize us to share information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit and at rest
• Secure authentication through Auth0
• Regular security audits and monitoring
• Access controls and employee training
• Secure cloud infrastructure with leading providers

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until you delete your account
• Generated audio files: According to your subscription plan
• Usage logs: Up to 12 months for service improvement
• Payment records: As required by financial regulations

8. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and associated data
• Opt out of marketing communications
• Revoke third-party authentication permissions

To exercise these rights, please contact us at support@brivioapp.com.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

13. Cookies and Tracking

We use cookies and similar technologies for:

• Authentication and session management
• Service functionality and preferences
• Security and fraud prevention
• Analytics and service improvement

You can control cookies through your browser settings, though this may affect service functionality.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Effective Date." Your continued use of our service after changes become effective constitutes acceptance of the revised policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: